ESTIMATED SHIPPING TIME

Shipping time varies by country and region. Consult the shipping calculator at checkout for more accurate estimations.

Canada: FREE Shipping 2-5 Business Days. 1-2 Days Express Shipping Available. Eastern province orders arrive faster.

United States: Default 3-7 Business Days

Europe: Default 7-14 Business Days

Rest of the World: 10-14 Business Days

TRACKING YOUR ORDER

Once your order is placed, it will be prepared and shipped within 1 business days.
Tracking details are automatically sent to your email or via SMS if you provided a phone number at checkout.
If you don’t see the tracking email, please check your spam or junk folder.

For any shipping inquiries, contact us at support@vvsdiamond.com

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GENERAL RETURN GUIDELINES

Returns are accepted within 30 days of receiving your order.

Items must be unworn, undamaged, and in their original condition, including all original packaging, certificates, tags, and accessories.

Refunds are issued to the original payment method, excluding delivery or shipping charges.

Special orders, custom-made, and personalized items are final sale and not eligible for returns or exchanges.

A return authorization must be obtained before sending any item back. Unauthorized returns may not be accepted.

Customers are responsible for return shipping costs, unless the item is defective or incorrect.

For more information on our return processes, please visit Return Policy